- Check your password in Internet Accounts preferences
- Microsoft Outlook 2011 for Mac set up
- Getting started with Sky Yahoo Mail
- Solution for "Account Already Exists" in Mac Mail / OS X El Capitan - Connect IT Birmingham
Check your password in Internet Accounts preferences
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Microsoft Outlook 2011 for Mac set up
BT does however supply the settings and means for your email to be used via a third party email app. I have tried 20 times and checked the first link you suggested. BT really have a long way to go be a professional email provider!! The response as always is "Unable to verify account name or password". The second link is for Yahoo Mail. How do I know whether I have Yahoo mail or not? Confusing or what. I used your second link to set this this up which gave the same message "Unable to verify account name or password" after applying the BT Yahoo settings. I am beginning to understand why the BT Customer Support for email is useless as the email system doesn't work.
It would be possible to put FAQs to deal with mundane issues like how to set up email on a new computer even if it is a Mac if the email system was managed properly. You may have chosen the worst possible day to try and set up BT email on a Mac or I suspect on other operating systems as well. The BT mail server is not working properly and I lost all access at some pint this morning.
I can still login using a brower or iPhone, but not with the Mac Mail client - which has been working reasonably well for at least 5 years.
Getting started with Sky Yahoo Mail
If you log onto your email via webmail and check the BT logo. I've found it works just to delete the sky account from your mail preferences then simply add again using the same password. I think the problem is with Yahoo Mail taking over sky mail. Delete your Sky account and add a new one selection Yahoo. Then just sign in with your Sky account details. Worked for me!
Now made a note of what to do because no doubt it will happen again as has done before when I also wasted so much time on the phone to Sky trying to sort. I cannot login to my emails on my imac even though I am using the correct password, I have managed to login online and password works but not on my emails? They have worked for others with the same problem.
Solution for "Account Already Exists" in Mac Mail / OS X El Capitan - Connect IT Birmingham
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